Improve Physician, Staff, and Patient Experience metrics
Teaching Physicians how to talk to Patients and your Team how to get along
Improve Physician, Staff, and Patient Experience metrics
About Bob Ogilvy
Mission
Give healthcare professionals the skills they need to effectively connect with patients and develop the trust necessary to improve clinical outcomes.
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Expertise
Patient Experience training and coaching for 2330 physicians and more than ten thousand nurse practitioners, physician assistants, and other staff members, using straightforward, evidence-based practices to improve patient-provider relationships and create winning attitudes and behaviors with teammates.
Results
Results
Typical increases of ten percentile points in patient experience metrics following initial training, sustained more than a year by those who maintain the simple, practical approaches taught.
Additional gains for those groups that engage in follow-up coaching.